Terms of sale
ELECTRONIC PAYMENTS (E-PAYMENTS) ACCEPTED
Bank transfer, Paypal, POS, Bancomat, Credit Card, VISA, MASTERCARD, CHINA UNION PAY, AMERICAN EXPRESS, VISA ELECTION, V PAY.
Liuteria Cesarini grants its customers payment in installments at 0 rate on all creations, Ateliers and Custom Shops, with a cost of more than 1150.00 euros. The payment can be diluted in this way, depending on the product:
- up to 12 rates on Cesarini Pro Studio stringed instruments and Cesarini Selected bows
- up to 12 rates on Custom Shop, Vintage Series and MasterBuilt products
- up to 6 installments on MY Guitar products, on commission
- up to 24 rates on professional Atelier Cesarini instruments
The right of withdrawal is not granted if the instrument is purchased from the headquarters of Liuteria Cesarini or its authorized seller. In the event that malfunctions or defects in the parts not subject to wear are found within 10 days from the date of purchase, the purchased product can be replaced with another equal value using the warranty conditions. The other cases are subject to the provisions of Legislative Decree no. 206/2005 (Consumer Code), dictated in the matter of distance purchases, in cases where the delivery of the goods takes place at the domicile or place indicated by the purchaser, as these purchases are completed outside the business premises. The consumer has the right to withdraw from the contract within the conventional term of 15 days from receipt of the goods, returning or replacing the goods subject to withdrawal to the seller. It should be noted that in the hypothesis of promotional operations (example: VIVALDI OFFER, STRADIVARI BONUS), in which the purchase of an asset is linked to a particular advantageous discount, we do not recommend immediate purchase, since the withdrawal can be more complex . In these cases, we recommend that you try the product through a 7-day trial period, by loan for use, followed by any informed purchase. Liuteria Cesarini will reimburse all payments relating to the order subject to withdrawal received by the consumer, possibly including delivery costs, net of additional costs. The consumer will in any case bear the direct cost of returning the goods. It is necessary to have the following components, documents and data available: – original packaging not worn and intact of all their parts – original invoice – possible certification, if original Liuteria Cesarini can withhold the refund until it has received the goods or until the consumer has not proven that he has sent them back, whichever occurs first. The consumer must return the goods without undue delay and in any case within 14 days from the date on which he communicated his decision to withdraw from the contract. The deadline will be met if the consumer returns the goods before the 14-day period has expired. The consumer will in any case be responsible for any decrease in the value of the goods resulting from handling other than that necessary to establish their nature, characteristics and functioning. The right of withdrawal does not apply to the articles “Accessories for string instruments”, on the wearing parts of the goods affected by withdrawal, on the articles made or assembled to measure for the personal needs of the consumer (eg MY Guitar, preamplifier boxes creation, systems piezo electric). Even restoration or tuning services are not covered by the right of withdrawal. Within 10 days of receipt of the goods, Liuteria Cesarini will make the return payment.